Poor practice

I have been going to this practice for over 25 years and I have been quite happy, but not so on Saturday 05/08/23 9.45am, surgery 1 downstairs by reception. I had a horrendous toothache and booked in as an emergency case. First thing the Dr tried to do was tell me I needed a root canal filling costing £700/800, he said you might be able to get it done upstairs by a surgeon? He then looked at my medical history and said oh I can see you already had it done. Then I told him I could taste the infection, no care to me what so ever. The Dr seemed nervous of doing a tooth extraction, there was no x ray done, no glasses on face, to swill my mouth only given water, no suction while attempting to remove my tooth, only at the last minute the nurse did suction of loose debris. Then I had to wait while the nurse went outside the room to go and get a saline solution to flush my gum out. Even I know the basics of procedures that should be followed. He seemed more concerned on what the nurse was doing. I left with only the enamel being removed and not the double root which he said some had been removed. Granted he did say he might not get it all out, gave me prescription of antibiotics and will refer me to a hospital. So left with an open wound with roots still in. He said you should be alright and see how you get on, which I even knew was not right as I said before I could taste the infection, he said you might not need them to come out? Which I found quite odd. On my experience I felt like this Dr was very amateur and not a professional at all. Got home had a sleep and in worse pain than ever. Got my husband to phone the hospital and referred me to a lovely Dr at another practice, who was with me after only waiting 30 mins, x ray done, gum cut, roots out, stitched up, glasses on, suction!, proper mouth wash and all the care in the world. This is what should of happened at Asquith House!!!!!